At Beyond Luxor, your privacy and trust are of the highest importance to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, contact us, or use our tourism services in Egypt. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Details: Name, date of birth, nationality, passport number, and contact information (email, phone number, address).
Booking Information: Travel dates, accommodation preferences, tour package details, and payment records.
Payment Details: Limited financial data necessary to process payments (handled securely via third-party payment providers).
Digital Information: IP address, browser type, device data, and cookies when you visit our website.
Special Requirements: Dietary needs, medical conditions, or mobility requests shared to enhance your travel experience.
2. How We Use Your Information
We use your personal information to:
Confirm and manage tour bookings, reservations, and travel itineraries.
Provide customer support and respond to your inquiries.
Customize your travel experience based on your preferences.
Process secure payments and issue invoices.
Send service-related updates, confirmations, and important travel notifications.
Comply with legal requirements, such as government-mandated travel permits or visa support.
3. Sharing Your Information
We respect your confidentiality. Beyond Luxor only shares your data with:
Trusted Partners: Hotels, transportation providers, tour guides, and government authorities (for permits and tickets).
Payment Processors: To securely complete financial transactions.
Legal Authorities: When required by Egyptian law or to protect rights, safety, or prevent fraud.
We never sell or trade your personal data to third parties for marketing purposes.
4. Data Storage & Security
We implement strict security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Sensitive information (e.g., passport details) is stored securely and only accessed by authorized staff.
Online transactions are encrypted with industry-standard security protocols.
5. Cookies & Online Tracking
Our website uses cookies to:
Improve user experience and navigation.
Analyze website traffic and performance.
Personalize offers and promotions.
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access, update, or correct your personal data.
Request deletion of your information, subject to legal obligations.
Opt out of marketing emails by clicking “unsubscribe” in our communications.
Withdraw consent where applicable.
Requests can be made by contacting us directly (see contact details below).
7. Data Retention
We retain your personal data only for as long as necessary to fulfill booking obligations, comply with legal requirements, or resolve disputes. Once no longer needed, your information is securely deleted.
8. International Travelers
As Beyond Luxor serves clients worldwide, we may transfer your data to service providers outside your home country. We take all reasonable measures to ensure such transfers are safe and compliant with applicable data protection laws.
9. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us:
Email: info@beyondluxor.com
Phone: 00201080174264
Address: Luxor, Egypt